At Worldwide Box Shipping, we strive to provide our customers with reliable and efficient shipping services for all our products. This Shipping and Delivery Policy outlines the terms and conditions associated with shipping your order from the time of purchase to delivery. By placing an order with us, you agree to the terms outlined below.

1. Shipping Services

We offer global shipping services to ensure that customers worldwide can access our products. Our shipping options may vary based on your location, the type of product purchased, and your specific shipping requirements.

2. Shipping Methods and Carriers

We partner with reputable carriers to deliver your products safely and efficiently. Our available shipping methods include:

• Standard Shipping: For non-urgent deliveries, available for all locations.
• Expedited Shipping: Faster delivery options for those needing quicker shipping times.
• Special Handling: Required for oversized items or hazardous materials, such as dangerous goods containers. Special permits and procedures are followed to ensure compliance and safety.

3. Delivery Times

• Processing Time: Orders are processed within [X] business days after payment confirmation. For custom orders or large quantities, processing may take longer. Customers will be notified of any expected delays.
• Transit Time: Delivery times vary based on destination, shipping method, and product type. Estimated delivery times are:
  • Domestic (Within the USA): 5-7 business days (standard) or 2-3 business days (expedited).
  • International (Outside the USA): 10-14 business days (standard) or 5-7 business days (expedited).

Note: Delivery times are estimated and not guaranteed, as unforeseen circumstances such as customs clearance, weather conditions, or carrier delays may affect the actual delivery time.

4. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method, destination, and product dimensions/weight. We aim to provide competitive shipping rates and transparency throughout the checkout process.

5. Customs, Duties, and Taxes

International shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. Customers are responsible for any additional charges incurred during customs clearance. Worldwide Box Shipping is not liable for delays or additional costs due to customs procedures.

6. Order Tracking

• Tracking Information: Once your order is shipped, you will receive an email containing the tracking information. This allows you to monitor the progress of your shipment until it arrives at your specified address.
• Tracking Updates: Please note that tracking information may take up to 24 hours to become active after you receive your confirmation email.

7. Shipping Restrictions

• Dangerous Goods: We offer specialized shipping for hazardous materials that comply with safety and regulatory standards. These items may have specific shipping restrictions and may require additional documentation. Please ensure that you have provided accurate information to avoid delays.
• Oversized Items: Some larger products, like shipping containers and modular units, may require special handling and transportation services. Delivery times for these items may vary.

8. Damaged or Lost Shipments

• Damaged Goods: If your shipment arrives damaged, please contact us immediately. We require photographic evidence of the damage for verification purposes and to initiate a claim with the carrier. We will work with you to replace or refund the damaged product in accordance with our [Refund Policy](insert link).
• Lost Shipments: If your tracking information shows that your order has been delivered but you did not receive it, please contact us within [X] days so we can investigate and assist in resolving the issue.

9. Delivery Attempts and Failed Deliveries

For certain shipments, a signature may be required upon delivery. If you are not available at the time of delivery:

• Carrier Notice: The carrier may leave a notice with instructions for redelivery or pickup.
• Storage Fees: If redelivery is not arranged or the package is not collected within the carrier’s specified timeframe, additional storage fees may apply.

10. Changes to Shipping and Delivery Policy

We reserve the right to modify or update our Shipping and Delivery Policy at any time. Any changes will be posted on this page with the “Effective Date” updated. We encourage you to review this policy periodically.

11. Contact Us

For any questions or concerns regarding your shipment, please contact our customer support team:

Worldwide Box Shipping
Email: contact@worldwideboxshipping.com
Website: https://www.worldwideboxshipping.com